FAQs 

How can I make an appointment? 

Appointments may be made by calling either office. If you are from out of state or would prefer only virtual visits, you may contact Dr. Letitia at 860-980-0270 at Optimal Health, Healing and Longevity. If you prefer to be seen in person or can be seen in person for your first visit, please call The Center for Holistic Healthcare. 

Do you take insurance? 

Dr. Letitia does not take insurance. This allows her to spend as much time as is needed to fully evaluate you and determine the proper treatment options. This also allows her to order whichever blood tests she feels is necessary for your care. Many of the lab kits used are not covered by insurance but they are offered at the physician rate + a review fee. People with PPO insurance plans can submit to their insurance for out-of-network reimbursement. An itemized receipt can be obtained for this purpose. What forms of Payment do you take? Dr. Letitia accepts credit cards, checks and cash 

Can you be my primary care physician? 

Dr. Letitia is not a primary care or internal medicine physician. She does functional medicine that complements medical care provided to you by your primary care physicians. She is happy to work with your provider or independently.

What is the cancellation policy? 

For new patient visits, a 2-day notice is required to cancel. Any changes or cancellations made within this window will result in the forfeit of your deposit. For established patients, 24 hours is required to cancel. Any changes or cancellations made within this window will result in a $100 cancellation fee. 

Are there any other fees associated with my visit or care? 

Prescriptions and Supplements: Recommended prescriptions for pharmaceuticals will be called into your preferred pharmacy. Some prescriptions will need to be disbursed by a compounding pharmacy. In this case, the compounding pharmacy will contact you to arrange payment and shipping. Supplements may be recommended to improve your condition or to address symptoms. You may be sent a link to an online dispensery, such as Fullscript, to purchase the supplements. This is just a recommendation for your convenience and to assure quality products. Some specific products may require purchasing through Amazon or the products’ websites. Where you purchase the supplements is completely up to you. 

Lab Kits: Specialty lab kits may be recommended to help identify potential causes for your symptoms or condition. They each have a fee, which is offered to you at the physician rate. A review fee will also be charged for each test. The kits will be reviewed in detail with you, along with their costs. Regular blood work may be ordered through Quest or Labcorp and are billed through them, per your insurance. Procedures: Procedures such as ozone therapies, Prolozone (ozone injections), chelation for heavy metals, etc. will each have their own fee. These will be discussed with you prior to the procedure